In 2016, Mercedes-Benz accelerated past BMW in unit sales for the first time in 10 years. The win attributed by its CEO, Dieter Zetsche, to the company focusing on making cars customers wanted and not chasing market share. Many would ask,…
Gratitude Grows From Humility
Gratitude is often spoken of as the starting point to creating a more successful life. In simple terms, when you first wake up in the morning if you give thanks for the good things which are in your life, you will start…
Entrepreneurs+ – Great Or Nothing Is Our Mantra
There is no science behind achieving business success. There is no prewritten formula which if one follows, success will be guaranteed. If there was then anyone and everyone could build great businesses. But there is an art and there are…
Stepping into my ‘Zone of Natural Genius’
Launch Message I am excited today to open the doors of my new business – www.richardshrapnel.com. Looking back, it’s been a long journey of 40 years to reach this point. But now, I truly believe I am working in my…
A Customer Centric Business – The No. 1 Strategy to Succeed
You may hear a CEO speak proudly of their customer service focus but often this is in reality code for cost reduction strategies where the customer is the last thing they are really concerned about. However, building a business that has a…
