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Willpower – The Catalyst Of Achievement

As an individual and within a business, the presence and strength of willpower will determine the level of achievement and success. But very few people, including business leaders, reflect on the existence of willpower. If this invaluable resource is not…

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The Shift to Being Truly Customer Centric

A customer-centric business places the customer, and their needs at its centre and everything else then orientates to this view. Unfortunately, many businesses speak of being customer-centric, but very few indeed are, and this failure limits their potential success.   …

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Symbiosis – Business and Community

There exists between businesses and the communities in which they work a natural symbiotic relationship. A relationship which, if understood and nurtured, will not only strengthen a community but also significantly improve a business’s performance and capital value. Regretfully, most…

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