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I recently came across a quote by an economist that described anyone who did not appreciate how the pursuit of profit incentivised efficiency as being ‘economically illiterate’. A bit unreasonable to tag people as illiterate, but more importantly, a false…
As successful businesses grow and expand into new markets, there can be a tendency to keep everything under the one roof, under the one leadership structure. But often this can stifle the growth of new businesses and new ideas, and…
In business when you speak about growth its generally assumed that you’re talking about more sales, more profit and just getting bigger. Of course, in some of our new technology businesses, it’s not about profit (yet) but certainly about getting…
Business leaders understand that what you measure is what you get and that poorly-set targets can result in disastrous outcomes through the behaviour they cause. High performance is only achieved by monitoring and guiding the right aspects of a business.…
I don’t think you will find a CEO who wouldn’t say ‘the customer is our number one priority’. Yet very few businesses ever achieve a true customer focus, and this failing places a ceiling on their success. Active Knowledge…
