Growth

‘Compete Weekly’ will provide you with the knowledge you need to build a business that can outcompete everyone in your chosen market.

The Art Of Multiplication, And Not Division.

Richard Shrapnel's 'The Art Of Multiplication, And Not Division'.

As successful businesses grow and expand into new markets, there can be a tendency to keep everything under the one roof, under the one leadership structure. But often this can stifle the growth of new businesses and new ideas, and…

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What To Measure To Heighten Business Performance

Richard Shrapnel's 'What To Measure To Heighten Business Performance'.

Business leaders understand that what you measure is what you get and that poorly-set targets can result in disastrous outcomes through the behaviour they cause. High performance is only achieved by monitoring and guiding the right aspects of a business.…

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Achieving A Relentless Focus On The Customer

Richard Shrapnel's 'Achieving A Relentless Focus On The Customer'.

I don’t think you will find a CEO who wouldn’t say ‘the customer is our number one priority’. Yet very few businesses ever achieve a true customer focus, and this failing places a ceiling on their success.   Active Knowledge…

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