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Customer Value – Today’s Competitive Domain

In today’s competitive marketplace, businesses and organisations of all types compete around the value that they are able to deliver to their customers. Recognising how customers perceive that value can be challenging as that value can constantly be shifting as…

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Moral Leadership

Moral leadership sounds like someone trying to set the values by which others must live and establishing a standard for judgement. But moral leadership has nothing to do with this context; it’s far from it. Moral leadership was the foundation…

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Who Are Your Most Valuable Employees?

There likely exists within your leadership team a ‘mental map’ of how people within your business should be viewed. A framework that views some people as being more valuable than others, whose roles are considered vital and who are seen…

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13 Actions That Degrade Business Performance

The role of leadership is to bring the forefront the combined talent and effort of every person who works within and with their business. In this lies competitive strength and business performance. And often, the starting point to improving that…

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Talk Is Easy; Courage Is Much Harder

In business, and in life, talk is easy but setting principles by which you lead your business, and your life, requires courage. Because one day, those principles will be tested and then everyone, including you, will know whether you and…

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