Competitiveness

‘Compete Weekly’ will provide you with the knowledge you need to build a business that can outcompete everyone in your chosen market.

What’s The One Thing?

Richard Shrapnel's 'What’s The One Thing?'.

If you’re the CEO of a business, it’s likely your days are consumed with a multitude of meetings and tasks in trying to respond to everyone’s requests and keep everyone aligned and moving forward.  There has to be a better…

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What To Measure To Heighten Business Performance

Richard Shrapnel's 'What To Measure To Heighten Business Performance'.

Business leaders understand that what you measure is what you get and that poorly-set targets can result in disastrous outcomes through the behaviour they cause. High performance is only achieved by monitoring and guiding the right aspects of a business.…

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Achieving A Relentless Focus On The Customer

Richard Shrapnel's 'Achieving A Relentless Focus On The Customer'.

I don’t think you will find a CEO who wouldn’t say ‘the customer is our number one priority’. Yet very few businesses ever achieve a true customer focus, and this failing places a ceiling on their success.   Active Knowledge…

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Rewards: The Fuel Of Your Business’s Success

Richard Shrapnel's 'Rewards: The Fuel Of Your Business’s Success'.

The rewards structure in your business is the fuel that will either uplift your performance or shut it down.   Active Knowledge Questions: How do you view the rewards structure in your business? Is it designed simply to be competitive…

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