Customer Focus is a misunderstood concept and in particular, business practice. Often when you speak about customer focus, businesses relate it to customer service and highlight how they are seeking to improve their service levels. Customer focus has, I believe,…
Goals, Creativity and Achievement – Can They Live Together?
John Meyer in his recent article in Entrepreneur asks ‘Is Goal Setting Missing From Your Daily Routine’? John continues, ‘Most people either love setting goals or hate them, but is the process even worth it? ‘ In John’s view, ‘It turns out…
Big Bold Ideas and Growth in your business
Check out this image …. and the article that it relates to. I just find this an amazing image that captures and ignites my imagination. Its the type of imagery that makes you wonder what is ‘not possible’ when human ingenuity…