September2014

‘Compete Weekly’ will provide you with the knowledge you need to build a business that can outcompete everyone in your chosen market.

Customers Understand Your Business Better Than You

Customer Focus is a misunderstood concept and in particular, business practice. Often when you speak about customer focus, businesses relate it to customer service and highlight how they are seeking to improve their service levels. Customer focus has, I believe,…

> Read this post

Big Bold Ideas and Growth in your business

Check out this image …. and the article that it relates to. I just find this an amazing image that captures and ignites my imagination. Its the type of imagery that makes you wonder what is ‘not possible’ when human ingenuity…

> Read this post