August2018

‘Compete Weekly’ will provide you with the knowledge you need to build a business that can outcompete everyone in your chosen market.

Overcoming Barriers To Success #succession

Richard Shrapnel's Orienteering Succession blog

Leaders must actively guard against paradigms, bureaucracy, and self-interest taking hold in their business. Otherwise, they can form a major barrier to achieving the level of success that would otherwise be possible.   Active Knowledge Questions: Have you ever considered…

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Achieving A Relentless Focus On The Customer

Richard Shrapnel's 'Achieving A Relentless Focus On The Customer'.

I don’t think you will find a CEO who wouldn’t say ‘the customer is our number one priority’. Yet very few businesses ever achieve a true customer focus, and this failing places a ceiling on their success.   Active Knowledge…

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Effective Incentives #succession

Richard Shrapnel's Orienteering Succession blog

Incentives are the fuel, the energy, which drives your business forward. Structure, align and manage your incentives well and your employees will exceed your greatest expectations.   Active Knowledge Question: Are the rewards you offer all your employees aligned with…

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